Track a Package

Privacy Policy

FLUKER FARMS PRIVACY POLICY

Last Updated: June 2026

Fluker Farms (“Fluker Farms,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, sign up for marketing communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

We may collect the following categories of information:

  1. Personal Information You Provide

When you place an order, create an account, subscribe to marketing communications, contact customer service, enter a promotion, submit a review, or otherwise interact with us, we may collect information depending on the purpose of your interaction with our website and the information you voluntarily share.

Personal information we collect may include, but is not limited to: name, email address, billing address

  • Shipping address
  • Phone number
  • Payment information, account login credentials, order history, customer support communications, product reviews or user-generated content
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral URLs
  • Shopping activity
  • Cart activity
  • Website interaction data
  • Cookie identifiers

 

 If we collect personal information for any other purposes, we will identify the purposes before or when it is collected.

    Marketing & Communication Data

    If you opt in to receive marketing communications, we may collect:

    • Email engagement information
    • SMS engagement information
    • Marketing preferences
    • Campaign interaction data
    • Loyalty and rewards participation data

     

    1. How We Use Your Information

    We may use your information to:

    • Process and fulfill orders: To process payments, verify transactions, fulfill orders, arrange shipping and delivery, provide order confirmations, manage returns or exchanges, and maintain records related to your purchases.

     

    • Provide customer service: To respond to questions, requests, complaints, warranty claims, and customer support inquiries, as well as provide assistance with products, orders, and account-related issues.

     

    • Communicate regarding orders and user accounts: To send order confirmations, shipping notifications, delivery updates, account-related notices, password reset requests, security alerts, and other important service communications.
    • Interaction with live chat platforms
      • Facebook Messenger Customer Chat

    Personal Data: Data communicated while using the service; Tracker; Usage Data

     

    • Send promotional emails and SMS messages: To provide marketing communications, special offers, product announcements, restock notifications, educational content, event information, loyalty program updates, and other promotional messages when you have opted in to receive them.
    • Managing contacts and sending messages
      • Klaviyo

    Personal Data: address; country; email address; first name; last name; phone number; shopping history; state; Tracker; Usage Data; username; various types of Data

     

    • Ratings and Reviews: To request product reviews, collect customer feedback, display ratings and reviews on our website, improve products and services, and help other customers make informed purchasing decisions.

     

    • Other Uses: Personalize your shopping experience, improve website functionality and performance, and analyze trends and customer interests: To better understand how customers interact with our website, recommend products that may be relevant to your interests, improve website usability, optimize content and marketing efforts, and enhance the overall customer experience.
    • Remarketing and behavioral targeting
      • Facebook Remarketing

    Personal Data: Tracker; Usage Data

      • Meta Custom Audience

    Personal Data: email address; Tracker

      • Klaviyo segmentation and social advertising

    Personal Data: device information; email address; shopping history; Tracker; Usage Data

     

    • Heat mapping and session recording
      • Inspectlet

    Personal Data: Trackers; Usage Data

     

    • Maintain website security to prevent fraud and unauthorized activity: To detect, investigate, and prevent fraudulent transactions, unauthorized access, security incidents, abuse of our services, and other activities that may harm our customers or business.
    • SPAM protection
      • hCaptcha

    Personal Data: Data communicated in order to use the Service

      • Google reCAPTCHA

    Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

     

    • Administer loyalty or rewards programs: To manage customer rewards accounts, award and redeem points, track program participation, provide loyalty benefits, and communicate information related to rewards and promotional programs.

     

    • Conduct marketing and advertising activities: To measure the effectiveness of marketing campaigns, deliver relevant advertisements, create customer audiences, perform analytics, and improve our advertising and promotional efforts across various channels.
    • Advertising
      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

    Personal Data: Trackers; Usage Data

      • Meta Lookalike Audience and Jetpack

    Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

     

    • Analytics
      • Facebook Analytics for Apps

    Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Analytics (Universal Analytics) and Meta Events Manager

    Personal Data: Trackers; Usage Data

      • Google Analytics 4

    Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Tag Management
      • Google Tag Manager

    Personal Data: Trackers

      

    • Comply with legal obligations: To comply with applicable laws, regulations, legal processes, governmental requests, tax and accounting requirements, recordkeeping obligations, and to protect our rights, property, customers, and business operations.

     

    Information on opting out of interest-based advertising

    In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

     

    1. Cookies & Tracking Technologies

    We use cookies, pixels and similar technologies to operate and improve our website.

    These technologies help us:

    • Maintain shopping cart functionality
    • Remember user preferences
    • Analyze website traffic
    • Measure marketing effectiveness
    • Personalize content and advertisements
    • Support website security and fraud prevention

    For additional information, please review our Cookie Policy.

     

    1. Marketing Communications

    Opt-ing in to Marketing and Promotional Communications: You may voluntarily opt in to receive marketing emails and SMS communications from Fluker Farms.

    Marketing communications may include:

    • Promotions and discounts
    • Sweepstakes and Giveaways
    • Product launches
    • Restock alerts
    • Educational content
    • Loyalty program updates
    • Cart reminders
    • Event announcements
    • Customer Service Inquiries

    You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

    You may opt out of SMS communications at any time by replying STOP to any message.

    Consent to receive marketing communications is not a condition of purchase.

     

    1. Sharing of Information

    We may share information with trusted service providers that assist us in operating our business.

    These may include:

    • Ecommerce platforms
    • Payment processors
    • Shipping carriers
    • Marketing service providers
    • Customer support platforms
    • Analytics providers
    • Loyalty program providers
    • Review and user-generated content providers
    • Fraud prevention services

    Examples of providers may include:

    • BigCommerce
    • Klaviyo
    • Authorize.net
    • AfterShip
    • ShipperHQ
    • Yotpo
    • Bazaarvoice
    • Zendesk

    We do not sell personal information in exchange for monetary compensation.

    However, certain advertising or analytics activities may be considered “sharing” under applicable privacy laws.

     

    1. California Privacy Rights

    If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

    These rights may include:

    • Right to know what personal information we collect
    • Right to request deletion of personal information
    • Right to correct inaccurate personal information
    • Right to access personal information
    • Right to limit certain uses of sensitive personal information
    • Right to opt out of certain data sharing activities
    • Right to non-discrimination for exercising privacy rights

    To submit a privacy request, please contact:

    privacy@flukerfarms.com

    We may verify your identity before fulfilling requests.

     

    1. Data Retention

    We retain personal information only for as long as necessary to:

    • Fulfill orders
    • Maintain accounts
    • Comply with legal obligations
    • Resolve disputes
    • Enforce agreements
    • Prevent fraud
    • Maintain financial and tax records

    Retention periods may vary depending on the type of information and legal requirements.

     

    1. Data Security

    We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. These measures may include secure payment processing, encryption, access controls, secure hosting systems, and monitoring for potential security threats. While we work to protect your information, no method of transmitting or storing data electronically can be guaranteed to be completely secure.

    1. Children’s Privacy

    Our website and services are not directed toward children under the age of 13.

    We do not knowingly collect personal information from children under 13 without parental consent.

    If you believe a child has provided personal information, please contact us so we may remove the information.

    1. Third-Party Websites

    Our website may contain links to third-party websites, services, applications, or other online resources that are not operated or controlled by Fluker Farms. If you choose to visit or interact with these third-party websites or services, your information will be governed by their respective privacy policies and terms of use. We are not responsible for the privacy practices, security measures, content, or policies of any third-party website or service. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

     

    1. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    Changes will become effective when posted on this page.

    We encourage users to periodically review this policy.

     

    1. Contact Information

    Fluker Farms

    PO Box 530

    Port Allen, LA 70767

    privacy@flukerfarms.com

    Please review our Terms of Service.

    California Consumer Privacy Act (CCPA) Opt-Out IconYour Privacy Choices

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