TERMS OF SERVICE
Fluker Farms Terms of Service
Last Updated: June 2026
These Terms of Service (“Terms”) govern your use of the Fluker Farms website and services.
By accessing or using our website, you agree to these Terms.
- Website Use
You agree to use this website only for lawful purposes.
You may not:
- Violate applicable laws
- Interfere with website functionality
- Attempt unauthorized access
- Use automated systems to scrape content
- Submit false or misleading information
- Misuse reviews, comments, or customer content
- Content on this Website
We strive to provide accurate product information.
However, we do not guarantee:
- Product descriptions are error-free
- Images perfectly represent products
- Inventory availability
- Continuous product availability
- Pricing accuracy
We reserve the right to correct errors, inaccuracies, or omissions.
Service interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).
- Live Animal & Feeder Disclaimer
Fluker Farms sells live feeder insects and animal-related products.
Shipping live insects involves variables outside our control, including:
- Weather conditions
- Carrier delays
- Delivery conditions
- Customer handling after delivery
Customers are responsible for promptly retrieving packages and properly caring for live feeders after delivery.
Additional terms may apply under our Live Arrival Guarantee Policy.[LS2.1]
- Orders & Payments
By placing an order, you agree:
- You are authorized to use the payment method provided
- Billing information is accurate
- Orders may be subject to verification
We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Restrict orders suspected of fraud or abuse
- Shipping & Delivery
Estimated delivery dates are not guaranteed.
Carrier delays, weather events, and operational disruptions may impact shipping times.
Risk of loss transfers upon carrier acceptance unless otherwise required by law.
Please review our Shipping Policy and Live Arrival Guarantee [LS3.1]for additional information.
- Returns & Refunds
Returns, replacements, and refunds are governed by our Return Policy and Live Arrival Guarantee.
Certain items may be non-returnable.
- Intellectual Property
All website content, including:
- Logos
- Product descriptions
- Graphics
- Images
- Text
- Videos
- Branding
are the property of Fluker Farms or its licensors.
You may not reproduce or distribute content without permission.
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
- User Content & Reviews
If you submit reviews, photos, videos, or other content, you grant Fluker Farms a non-exclusive, royalty-free license to use, display, reproduce, and distribute such content for marketing or operational purposes.
You agree not to submit:
- False information
- Defamatory content
- Infringing material
- Offensive or unlawful content
- Disclaimer of Warranties
Products and services are provided “as is” and “as available.”
To the fullest extent permitted by law, Fluker Farms disclaims warranties of any kind, express or implied.
- Limitation of Liability
To the fullest extent permitted by applicable law, Fluker Farms, its affiliates, employees, officers, agents, and representatives shall not be liable for any indirect, special, consequential, or punitive damages arising from or related to your use of our website, products, or services. This includes, but is not limited to, loss of profits, loss of business opportunities, carrier delays, weather-related shipping disruptions, product unavailability, delays outside of our reasonable control, or outcomes related to the care, health, behavior, or condition of any animal.
While we strive to provide accurate product information and high-quality products, customers are responsible for ensuring that products are used appropriately and in accordance with the needs of their individual animals. Fluker Farms is not responsible for damages or losses resulting from improper use, husbandry practices, environmental conditions, or circumstances beyond our control.
In all cases, Fluker Farms' total liability arising from any claim related to an order, product, or service shall not exceed the amount paid by the customer for the applicable order.
- Indemnification
By using our website, you agree to use it responsibly and in accordance with these Terms. If your actions result in claims, damages, or expenses for Fluker Farms due to misuse of the website, violation of these Terms, or unlawful conduct, you agree to be responsible for those costs to the extent permitted by law.
- Changes to Terms
Fluker Farms reserves the right to update, modify, or replace these Terms of Service at any time to reflect changes in our business practices, products, services, legal requirements, or industry standards. Any updates will be posted on this page with a revised "Last Updated" date.
Changes become effective immediately upon posting unless otherwise stated. Your continued use of the website following the posting of updated Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.
If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.
- Contact Information
Fluker Farms
PO Box 530
Port Allen, LA 70767
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SMS TERMS & CONDITIONS
Fluker Farms SMS Terms & Conditions
Last Updated: June 2026
The Fluker Farms mobile messaging program (“Service”) is operated by Fluker Farms.
By opting in to receive SMS messages, you agree to these SMS Terms & Conditions.
________________________________________
- Program Description
Subscribers may receive recurring SMS messages related to:
- Promotions
- Discounts
- Product launches
- Restock alerts
- Cart reminders
- Order updates
- Loyalty program updates
- Customer service communications
- Educational content
Message frequency varies.
- Consent
By opting in, you represent that you are the authorized user of the mobile phone number provided or have the account holder's permission to enroll that number in the Service. You authorize Fluker Farms to send recurring automated marketing and informational text messages to the mobile number provided using automated technology.
Consent to receive marketing or non-marketing text messages is not a condition of purchase, and opting in is not required to purchase any products or services from Fluker Farms.
- Costs & Carrier Responsibility
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. Wireless carriers are not liable for delayed or undelivered messages.
- Opt-Out Instructions
If you no longer want to receive text messages, you may reply to any text message with STOP.
After opting out, you may receive a final confirmation message.
- Privacy
Information collected through the SMS program is governed by our Privacy Policy[LS1.1].
- Changes to SMS Terms
Fluker Farms reserves the right to modify or terminate these messaging terms and conditions at any time. We will notify you of any material changes by updating these terms on our website or by sending a text message to your number.
- Help & Contact Information
For assistance, reply:
HELP
or contact:
team@flukerfarms.com
Fluker Farms