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Live Delivery Guarantee Spring/Summer/Fall
We Guarantee Live Delivery of your insect order. Should you experience a problem we will issue a credit at our discretion the value of the lost insects. We do not credit, refund or guarantee the cost of shipping. The cost of shipping is final and non-refundable. We offer a great variety of shipping options. These option vary greatly in service level and price. Please pick the option best suited for your area and needs. You have 2 business days from receipt of your order to report a loss. Please report all claims promptly. Claims made after the 2 business day notification window will not be honored. To request a claim, please log in to your account to view order history and request a refund for the order in question.
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Fluker Farms guarantees live delivery when temperatures are as low as 16 degrees at the destination and/or regional sort facilities during estimated transit times. While most insect growers simply refuse to ship at temperatures below this threshold, Fluker Farms recognizes how much you rely on live insect for your pet’s nourishment and feel you should have a choice in the matter. Therefore, we provide the following options when the weather drops to 0-15 degrees (we will not ship to any areas below 0 degrees).
| Orders placed before 3 pm CT Tuesday-Thursday and orders placed prior to 10 am CT on Friday will ship same-day provided the selected Shipping Service Level is available that day (noted in green in table below.) If the shipping service level is not available for that day (noted in red in table below), then the order will be shipped on the following business day. Please be aware that same-day shipping may be affected on postal holidays. Same day shipping NOT currently available for USPS shipments on Mondays. | |||||
| Shipping Service Level | Monday | Tuesday | Wednesday | Thursday | Friday |
| FedEx Overnight Priority/Standard | Ships Same Day | Ships Same Day | Ships Same Day | Ships Same Day | Ships Monday |
| FedEx 2nd Day | Ships Same Day | Ships Same Day | Ships Same Day | Ships Monday | |
| FedEx Ground | Ships Same Day | Ships Same Day | Ships Same Day | Ships Monday | |
| FedEx Home-Deilvery | Ships Same Day | Ships Same Day | Ships Same Day | Ships Same Day | Ships Monday |
| FedEx Express Saver 3 Day | Ships Same Day | Ships Same Day | Ships Monday | ||
| USPS First Class Est. Delivery: 2-7 days | Ships Tuesday | Ships Same Day | Ships Same Day | Ships Same Day | Ships Same Day |
| USPS Priority Mail Est. Delivery: 2-3 days | Ships Tuesday | Ships Same Day | Ships Same Day | Ships Same Day | Ships Same Day |
Which shipping method should I choose? We offer a wide variety of options for shipping your live insects. Using the chart above as reference, our customers can choose which shipping service will work best for them. It is important to take into account that transit times vary greatly between the different options. USPS First Class Mail can take up to 7 business days and Fedex Overnight is a one business day in transit service. What works well for some customers will not always work well for others. If it is during the hot summer months or cold winter months we recommend not using USPS First Class Mail because it is the slowest option and increases the risk of receiving your insects DOA. Make sure to check the weather, carefully taking into account transit time and places that your package will travel through. Also important to consider is the price between the shipping methods: USPS First Class Mail is the cheapest, Fedex Priority Overnight is the most expensive with many options in between. We try to provide as much information as possible but it is ultimately up to the customer to make the best choice based on weather and the quality of delivery services available to your area.
Click here for information on how to convert your reptile to freeze dried food.
Ordered these several times for my leopard geckos. They always arrive live and in good condition. Each order I've received has had well over the 12 promised. They grow daily, so might recieve some large and some smaller, but given a day or two they'll grow big enough for any reptile to enjoy. Thanks Flukers for great products.
These hornworms come in great condition and grow bigger each day you keep them. My bearded dragon Crush loves them as an added treat to his diet. Flukers always delivers the best quality of live feeders for the best value.
They always arrive with only some of the tiny ones dead. Cup has more than 12. Locally 4 are going for $9.99 now & seldom have all 4 alive.
It actually came with more than 12! Some big and some small which was amazing!! I just fed the bigger ones to my bearded dragon first and let the smaller ones grow.
